19bet Terms and Conditions

19bet is an international online gaming platform serving users across Bangladesh and other countries. These Terms and Conditions constitute a legally binding agreement between 19bet and its users.

All services provided on 19bet are designed for entertainment purposes. 19bet is not liable for any financial losses incurred through use of the platform; however, we will provide full support in the event of any technical issues.

• Users must be 18 years of age or older to use the service.
• Each individual may operate only one account.
• All information provided must be truthful and accurate.
• Any form of fraudulent activity is strictly prohibited.
• 19bet reserves the right to amend these Terms and Conditions at any time.

To register an account with 19bet, you must provide accurate and complete information. Providing false or misleading details may result in account termination and forfeiture of any deposited funds.

• You must provide your correct name, email address, phone number, and date of birth at the time of registration.
• Only one account may be registered per email address or phone number.
• A copy of your national ID or passport may be required for KYC verification.
• Users are solely responsible for keeping their account password confidential.
• Any unauthorized access to your account must be reported to 19bet Support immediately.

The minimum age to use 19bet's services is 18. If there is evidence that a minor is using an account, that account will be closed immediately and all deposited funds will not be refunded.

• If age verification fails, the account will be temporarily suspended.
• It is the responsibility of parents and guardians to ensure that no minor in the household can access the platform.
• You can contact our support team for assistance with parental controls.

19bet supports mobile banking and bank transfer for both deposits and withdrawals. All transactions are processed through secure encryption.

• Minimum deposit amounts are determined by account type and payment method.
• Withdrawal requests are typically processed within 1–4 business hours.
• Withdrawals can only be made using the same payment method used for the deposit.
• Large withdrawal amounts may be held pending KYC verification.
• Withdrawals may be held for investigation if fraud is suspected.
• Withdrawals to third-party accounts are not permitted.

19bet regularly offers a variety of bonuses and promotions. Each offer comes with its own terms and conditions, which are detailed on the respective offer page.

• After claiming a bonus, the specified wagering requirements must be met.
• Bonus funds cannot be withdrawn directly; withdrawal is only available after the conditions have been fulfilled.
• Claiming bonus benefits through multiple accounts is strictly prohibited.
• Bonuses will be automatically cancelled upon expiry.
• 19bet reserves the right to modify or cancel any bonus offer at any time.
• Accounts found to have fraudulently abused bonuses will be closed.

All games available on 19bet are developed by internationally certified software providers and powered by certified RNG (Random Number Generator) technology. Every game outcome is entirely random and impartial.

• Neither 19bet nor any third party has any influence over game outcomes.
• If a game is interrupted due to a technical issue, 19bet will take appropriate action.
• If a match is cancelled in Sports Betting, the stake will be refunded.
• In the event of a disconnection during a live game, a decision will be made based on the state of the session.
• Any complaints regarding game results must be submitted within 72 hours.

Involvement in any of the activities listed below will result in immediate account closure and potential forfeiture of all balances.

• Opening or operating multiple accounts.
• Opening an account using a false identity or a third party's information.
• Bonus abuse or bonus exploitation.
• Using software or tools in-game to gain an unfair advantage.
• Using the platform for money laundering purposes.
• Harassing or defrauding other users.
• Chargeback fraud or credit card fraud.

19bet reserves the right to temporarily suspend or permanently close an account under the following circumstances.

• If the user requests closure themselves.
• If evidence of a Terms and Conditions violation is found.
• If there is suspicion of involvement in prohibited activities.
• Failure to cooperate with KYC verification.
• As a precautionary measure in the event of a security breach.

19bet will generally send an email notice before closing an account. Any valid balance will be refunded where applicable.

19bet is a strong believer in responsible gaming. Gaming is meant for entertainment — it is not a source of income or a way to solve financial problems. We want you to enjoy it within your limits.

• Deposit limits can be set on a daily, weekly, or monthly basis.
• The Self-Exclusion feature allows you to close your account for a specified period.
• The Reality Check feature displays periodic reminders at set intervals.
• A cooling-off period option is available, allowing you to take a break for a set number of days.

19bet keeps your personal information completely confidential. Your data is never sold or shared with third parties. For more details, please refer to our Privacy Policy Read.

• Your information is used solely for service delivery and security purposes.
• A separate Cookie Policy applies regarding the use of cookies.
• Even after an account is deleted, certain information may be retained for legal and compliance purposes.

If you have a dispute or complaint, please contact 19bet Customer Support in the first instance. We review all complaints within 48 hours.

• A reference number will be provided once your complaint has been submitted.
• Information from both parties will be collected during the investigation.
• You will be informed before any final decision is made.
• If you are unsatisfied with a decision, third-party mediation is available.

19bet may update these Terms and Conditions at any time. For significant changes, a notification will be sent to your registered email. Continued use of the platform after any changes constitutes acceptance of the updated terms.

• The date of any change will always be noted at the top of the page.
• If you do not agree to the updated terms, you may request to close your account.
• We recommend reviewing this page regularly.