Everything you need to know about how your data on 19bet is used, who has access to it, and how it is kept secure — all in one place.
Only the information necessary to provide the service is collected
Used solely for service delivery and security
Not Sold or Transferred to Third Parties
Access, correct, or delete your data
19bet provides online gaming services in Bangladesh and other countries. We believe it is our ethical responsibility to protect every user's personal data. This privacy policy explains what information we collect, how we use it, and the measures we take to keep your data secure.
This policy has been prepared in accordance with international data protection law (including GDPR) and the guidelines of the relevant gaming regulatory authorities. Every 19bet member's data is protected equally.
19bet only collects data required to deliver its services, ensure security, and fulfill legal obligations.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | KYC verification and age confirmation |
| Contact Information | Email, phone number | Account management and support |
| Financial information | Payment methods, transaction history | Deposit/Withdrawal Processing |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Usage Data | Game history, login time | Service Improvement & Personalization |
19bet uses your data only for specific, legitimate purposes. It is never used for unnecessary or undefined reasons.
19bet retains your data only for as long as necessary. All information is kept while your account remains active. Even after closure, certain data may be retained for a defined period to meet legal obligations.
19bet never sells your personal data. In specific circumstances, however, a limited amount of information may need to be shared.
19bet uses cookies on its website to enhance your browsing experience and keep the platform secure.
19bet uses industry-leading security technology to keep your data safe. Our security team monitors the platform around the clock.
You have full control over your personal data on 19bet. Under international data protection law, you are entitled to the following rights.
19bet strictly does not provide services to anyone under 18. We do not knowingly collect personal data from minors.
19bet may update this privacy policy from time to time. For significant changes, you will be notified by email and through a notice on the platform.
If you have any questions about our Privacy Policy or wish to exercise your data rights, please contact the 19bet support team.
We protect your data not just in words, but through concrete technical measures.
All data travelling between your device and 19bet's servers is protected by SSL 256-bit encryption, making it impossible for anyone to intercept it in transit.
19bet collects only the information strictly necessary to provide its services. No unnecessary or excessive data is requested.
Your personal data is never sold or transferred to any third party. This is our core commitment.
An AI-powered security system monitors for suspicious activity around the clock and blocks threats automatically.
View, correct, or delete your data — it's all in your hands. GDPR-compliant rights are fully guaranteed.
Data is never kept indefinitely. Each type of data has a defined retention period and is securely deleted once that period expires.
You can request to view any information we hold about you at any time.
If any of your information is inaccurate, you may request a correction. We will take action within 30 days.
You may request deletion of your data under certain circumstances.
The ability to receive your data in a portable, easy-to-use format.
You have the right to object to your data being used for specific purposes.
Consent for marketing or optional data use may be withdrawn at any time.
Join 19bet today for the best gaming experience — with your data fully protected.